IT Operations Analyst- Delivery

# of Openings
Location : Location


The analyst for the MyWebGrocer Delivery team will work with the team’s engineers, as well as teams from across the organization to deliver environments and software to our internal and external customers. The analyst is a well-organized, self-motivated individual that will help organize the team, manage the workflow, perform analysis, provide support, write documentation, and collaborate to ensure the team’s objectives are met.


  • Act as Scrum Master leading daily scrum for Kanban and Agile teams, sprint planning, backlog grooming, and sprint retrospectives
  • Coordinate activities across the team, track status, and report on team objectives
  • Analyze proposed changes for potential system, business, and customer impacts to determine feasibility, cost, time required, and compatibility with other integrated products
  • Curate documentation, including organizational readiness documents and internal communication of releases.
  • Engage internal subject matter experts for direction and clarification on resolution of issues.
  • Coordinate across teams on upcoming releases, new builds, and issues that arise
  • Gathering business and technical requirements.


  • A Bachelor's degree in computer science or equivalent experience.
  • 5+ years software systems design and analysis work with extensive experience on large scale systems.
  • Desire to evaluate business processes, and propose ways to continuously improve and raise the bar
  • Excellent written, oral, and interpersonal communication skills
  • Problem analysis and problem resolution at both a strategic and functional level
  • Evidence of leadership competencies including team building, self confidence, results orientation and interpersonal skills.
  • Knowledge in developing SQL Queries, Stored Procedures, UDFs, Views, and other SQL-based objects.

Preferred Skills:

  • Ability to context switch and multitask.
  • Attention to detail.
  • Critical thinking skills including deductive reasoning and creative abstraction
  • Familiarity with tools such as: GSuite Apps, JIRA, Team City, Octopus Deploy, Ansible, Kubernetes, and Docker.


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