MyWebGrocer

Operations Specialist

ID
2017-1504
# of Openings
1
US-VT-Burlington

Overview

MyWebGrocer offers the only complete Digital Experience Platform for grocers and Consumer Packaged Goods brands. The platform powers every interaction to engage, transact and retain grocery shoppers through digital offerings ranging from planning and shopping platforms to mobile and social tools. The company also offers opportunities for consumer packaged goods brands looking to reach consumers with relevant advertising, promotions and offers throughout their grocery path to purchase.  Founded in 1999, MyWebGrocer manages digital solutions for more than 130 retailers across the globe, representing more than 10,000 stores, and 500+ major consumer packaged goods brands.

 

MyWebGrocer (MWG) is seeking a technical specialist focused on the daily creation, update maintenance of content required for eCommerce grocery operation.  Using SQL and MWG’s internal tool suite, the operations specialist is accountable for the successful implementation of all product and store related content across MWG’s client base.

Responsibilities

  • Assist in importing, updating, and creating products within MWG’s database
  • Assist in creating and configuring e-commerce shopping stores within MWG’s database
  • Function as retail operations T2 customer support by performing customer support tasks as needed
  • Become proficient in the use of MWG’s proprietary tool suite
  • Possess or develop an intermediate proficiency with read and write queries within SQL
  • Become knowledgeable in Consumer Packaged Goods (CPG) strategy and processes
  • Interact with our global sourcing partners
  • Assist with quality assurance testing on our applications and processes
  • Identify areas for future automation and/or process improvement

Qualifications

  • Bachelor’s degree or equivalent
  • Self-starter with ability to work in a fast paced and often changing environment
  • Excellent written and oral communication skills
  • Attention to detail is critical
  • Strong computer and internet skills including windows platform and web based applications
  • Demonstrated proficiency in learning new SQL database related skills
  • Working knowledge of SQL, SSIS, XML, Excel

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