Founded in 1999, MyWebGrocer (MWG) is the leading digital services provider for retail grocery, connecting retail brands to their consumers through ecommerce and online tools. Retail partners include Kroger, Albertsons, Giant Eagle, Brookshire's, ShopRite and more than 140 other leading grocery chains. MWG also has the largest online grocery-advertising network, attracting advertisers such as Kellogg's, Unilever, Nestle, P&G and 200+ other leading brands. Located in the historic Champlain Mill in Winooski, Vermont, MWG employs more than 200 professionals from diverse backgrounds and is consistently ranked among the fastest growing companies in Vermont.
The Account Analyst is part of the Strategic Account Management Division and is dedicated to ensuring our retail accounts are successful and optimized. By monitoring and leveraging performance metrics and key KPIs you will work to ensure that our clients receive the greatest benefit possible from our products and solutions. You will work with a diverse team of colleagues throughout of organization including: subject matter experts, support engineers, data and insights specialist and Sales. Sharing your advanced knowledge of our products and solutions and advising clients on the best strategy for them to achieve their desired results.
As an Account Analyst at MWG, you will be responsible for working with clients in an assigned portfolio. Among your many attributes, you are a self-starter who is comfortable with a rapidly changing environment, and you have a strong desire to learn. You also boast experience in customer service, sales, business analysis, or consulting. Above all, you'll be responsible for customer satisfaction, retention and account expansion through implementing optimization solutions and will use analytical skills to grow existing business, support our retailers with research, market analysis and other collateral.